Check your 911 Emergency-Only phone: some may no longer work

Several months ago, several of the cell phone carriers discontinued supporting the older “analog” cell phones that been around for the past 15 years.  If you have one of these phones, you’re going to have to get an updated phone to replace the 911 phone you have now.

It’s simple to find out if your phone works.  From your cell phone, dial 611 and then hit the send button.  If the phone number you’re calling starts ringing, you can hang up.  Your phone works!  There’s no need to stay on the line and wait for someone to answer the phone (call 611 connects you with the cell phone carrier and is always a free call).   If it rings to 611, it’ll ring to 911. 

If you don’t hearing the phone ringing, your phone no longer works.  If this happens to you, don’t worry.  We’re working with a great organization called Secure the Call, which supplies us with 911 cell phones that works and is always free for you to use.  Let us know if you need a new phone.